Do you know what RPA is?

In simple terms, RPA or Robotic Process Automation involves using software or tools to automate repetitive tasks.

Think of it like this – You own a small grocery store that often has a high footfall. It becomes difficult for you to manage all the customers and the payment counter is usually swamped with customers trying to quickly get their billing done.

In such a scenario, RPA can help automate the billing process for your grocery store. A customer simply swipes his purchased items over the counter and the software generates a bill. This is how RPA can automate tasks that are tedious and repetitive. It can take away the burden from human employees to perform such tasks so they can instead focus on other things.

RPA is thus like using software robots that are there to perform tasks on your behalf. I like to think of it as a software version of minions. 

Although it will take some time for RPA to make its way to small businesses like grocery stores, it can be applicable in any industry that has repetitive, heavily rule-based tasks.

As for large organizations, Gartner expects 9 in 10 organizations to adopt RPA in some form by 2022.

What do you think of RPA? Do you think it’s beneficial?

Thanks for reading. I am Shikhil Vyas, a professional content writer and blogger. Subscribe to my bi-monthly newsletter, Simpler Sundays, to receive a dose of relaxed reading directly in your inbox.

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